Accessibility statement

Where we stand

This site is built to the Web Content Accessibility Guidelines 2.2 at level AA as a target. It has not yet been through an independent audit, so we are describing what we have built and tested rather than claiming a certificate we do not hold.

A company whose entire product is rest for people who are tired, unwell or carrying a child cannot treat accessibility as an afterthought. If something here gets in your way, tell us and we will fix it.

What we have done

• Every page works from the keyboard alone, with a visible focus outline and a skip link to the main content.
• Headings run in order, one first-level heading per page, so screen reader navigation works.
• All meaningful images carry alternative text; decorative images are hidden from assistive technology.
• Body text meets AA contrast against its background, and colour is never the only way information is conveyed.
• The site reflows to 320 pixels without horizontal scrolling, and text can be enlarged without content being cut off.
• Forms have real labels, errors are announced, and error messages say what to do rather than just what failed.
• Animation is minimal and respects the reduce-motion setting in your operating system.
• The FAQ accordions are native HTML, so they work with or without JavaScript.

Known gaps

• No independent accessibility audit has been carried out yet. We intend to commission one.
• We have not tested comprehensively with every screen reader and browser combination.
• Some product imagery carries detail that is not fully described in text. We are working through it.
• Any document supplied on request may not yet be tagged for accessibility. Ask and we will provide an accessible version.

Accessibility of the pods themselves

The website is one thing; the product is another, and it would be dishonest to describe one and not the other.

Standard pods have a raised threshold and a berth at a fixed height, which does not suit every user. Step-free and wider-access configurations can be specified, and where a pod is going into a public or civic setting we will raise this at survey rather than waiting to be asked.

Entry is by keypad or badge, with tactile keys. Internal controls for light and temperature are within reach from the berth. Every pod has a staff override so nobody can be shut in.

If you are specifying pods for a setting with accessibility obligations, tell us at the survey and we will put the right configuration in front of you.

Telling us about a problem

Email us with the page address and what went wrong, and we will come back to you within five working days with either a fix or a date for one.

If you need information from this site in another format, ask and we will provide it.